Multi-Location Ordering Without the Chaos

Make the common stuff actually common

If five offices all use everyday letter paper, they probably do not need five different products just because five different people placed the first orders.

Create a core list for the products everyone uses. Then keep local exceptions for real reasons: a specific printer, customer requirement, form size or delivery constraint.

Know who can change what

Each location should know who can order, who can approve non-standard products and who to contact when something is wrong. Without that, customer service becomes a group chat with invoices.

Keep the account visible

A multi-location customer should be able to see the whole relationship while still getting local help. That means shared commercial terms, location records and one account owner who can connect the dots.

Also, please tell us when someone leaves the company. Sending order confirmations to an email address nobody checks is not a communication strategy.