Dunder Mifflin Paper Company, Inc.
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Customer account discussion

Solution

Growing Business Account Setup

A simple transition from ad-hoc retail buying to a managed business account with standard products, contacts, pricing and delivery routines.

Solution framework

From operating challenge to measurable outcome

Outcomes depend on actual usage, customer decisions and implementation discipline.

Employees buy paper from whichever store is closest.

There is no agreed office standard for common paper products.

Receipts and purchasing records are scattered across departments.

Growth is increasing volume but nobody has reset the supply process.

Dunder Mifflin Scranton: Paper. People. Possibilities. The everyday essentials that keep business moving.