Insight
The Manager’s Guide to Meeting-Free Ordering
- Pam Beesly
- Office Operations
- Purchasing

Start with one owner
Office supplies become confusing when everyone is allowed to notice problems but nobody is responsible for fixing them. Assign one person to coordinate routine paper purchasing and make the backup clear.
Keep an approved list
Write down the normal paper products, quantities and delivery location. It can be one page. It does not need a twelve-tab workbook unless your office genuinely needs one.
Add the supplier contact, account number and approved substitutes. That information should not live only in one person’s inbox.
Set a reorder trigger
“We are almost out” is not a measurement. Decide what level should trigger the next order and who checks it. The exact number depends on usage and delivery time.
Escalate only the weird things
Routine orders should happen without a meeting. Bring people together only when the office is changing products, opening a new location, reviewing cost, or dealing with a recurring service problem.
The best office process is the one that disappears into the background. Paper arrives, people know where it is, and the conference room remains available for whatever Michael scheduled.
